Knox Box Program
What is a Knox Box?
Do I need a Knox Box?
Any building, other than a one or two family dwelling, that has an automatic alarm system which is capable of dialing a remote station for Fire Department notification as described in NFPA72 shall have an approved access box installed in an accessible location approved by the Fire Department.
Commercial boxes hold multiple keys, while a Residential Knox Home Box is small and only holds 1-2 keys. The number of keys that are required for your building will dictate the size you need to order.
How to Order
- Visit the KnoxBox website
- Select the KnoxBox Product you wish to purchase on the screen and "Add to Cart" once you are ready to purchase. Select options, and then complete the product's installation address. Normal Fire Department will receive an email to let us know you have ordered a box.
- Once you are finished, click "Check Out". Fill out your payment information (credit card details) and shipping address.
Should you have any questions regarding the program, contact Normal Fire Department Prevention Division at 309-454-9616 during regular business hours.
Important reminders for Knox Box users
Knox Boxes come specifically keyed for Normal Fire Department. If you move outside of the Town of Normal, your box WILL NOT WORK. You will have to purchase a new box that is keyed to your new community. If you move within the Town of Normal and you are taking the box to the new location, make sure you contact the Prevention Division at 309-454-9616 so we can update our Computer Aided Dispatch system and to ensure the keys are up to date.